Guidance
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How does labelling work?
We recommend that all new products, that are placed on the market from 13th December onwards, are labelled on the packaging.
Can I change my package later?
Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.
How do I add/remove products?
You can add/remove products at any time by updating the product list in your file storage. We will contact you for the necessary documentation.
What is your cancellation policy?
You may cancel the contract before the service is provided by sending written notice via email to us.
How does payment work?
You pay the annual fee of our service with the options offered by Stripe. The billing is based on the details entered in the form.
How do I change my account email?
If you need to change your account email, please send us an email requesting the change. We will then confirm the process.